| BCA
Management Consultants Pvt Ltd
(BCA) In association
with the technical consultants
and an international call center
management facility offers to
set up a Call Center of 30 agent
for providing third party offshore
Call Center services. The Call
Center can evolve in a very brief
period.
Turnkey proposals with other
leading call center companies
can be offered for larger capacities
In this proposal, plans to
use PC based Call Center technology.
This Call Center is a new generation
technology wherein the switching
hardware and call center software
is resident on a PC server platform.
This technology does
not require any complex private
switch or a proprietary computer
telephony link for handling
incoming and outgoing telephone
calls and provides the benefit
of quick roll out of the call
center.
PC based Call Center can be
integrated with any CRM system.
By using This call center technology,
the Clients benefit in terms
of lower cost of ownership,
reduced time of implementation
and quick and easy integration
with CRM packages.
BCA is open to use
any other technology suggested
by The clients and also use
the clients preference of Customer
care software. |
